Advertising has become an integral part of video streaming. But, while the business model may seem similar to traditional television, advertisers and audiences have distinct expectations.The value proposition of streaming may once have been ad-free experiences.
The value proposition of streaming may once have been ad-free experiences. However, today’s media companies seek to have as many viable revenue sources as possible. And, for streamers, that inevitably means showing commercials. However, there’s a balancing act between offering a streaming service worth subscribing to and advertising experiences worth paying for.
There are lessons to be learned throughout the streaming ecosystem. One thing that experts agree on is that improved targeting is critical to attract brands and advertisers. Providing the insights that marketers want is essential for getting them to spend their ad dollars on streaming platforms.
The shift to a mixed model didn’t all happen this year, but these last 12 months feel like a point from which there is no turning back, not least because Amazon Prime Video joined Netflix in having an ad-supported offering. Other services have had them from the outset—a smart move given the high sign-up rates for ad-supported streamers.
Adding a cheaper ad-supported tier into the mix helps streaming services bring in the last holdouts and retain more of those that may be tempted to quit. To some extent, the companies actually want their customers to drop into the advertising tier because the more people seeing adverts, the more the streamers can charge for the spots.
Amazon faced a particular backlash when it launched its ad-supported tier on Prime Video this year. Unlike equivalent offerings on Netflix and Disney+, which make such tiers cheaper, Prime Video subscribers get adverts by default at the existing price and have to pay extra to not see them. To encourage retention when introducing an ad tier, companies must avoid making users feel like they are getting a degraded service or having a price rise forced upon them.
For Netflix, the addition of an ad-supported tier seems to be working. In the third quarter of this year, it added 5.1 million subscribers. The company said that in countries where the Basic with Ads tier is available, it accounted for over 50% of those taking out a subscription. This growth is crucial to Netflix because, while it might be the biggest streamer overall, it needs to find a way to bring that heft to its advertising offering.
Given the developments we’ve already seen over the last 12 months, the year ahead in streaming advertising is likely to be a fascinating, and rapidly evolving, one. Making advertising more interactive will be one area of focus for the industry.
Mike Caprio, SVP, GM Global Advertising at unified video tech platform JWP Connatix believes that in 2025 we will see “the fusion of commerce and video as payment processors like PayPal and eCommerce platforms like Shopify enter the fray. Shoppable video—with seamless purchase integrations—emerges as a critical tool for performance-driven campaigns.”
Rajdev reveals that ITV is “about to launch our own really pioneering lead gen ad format that is all remote control initiated for the viewer, and a really slick experience that enables our to convey interests in an ad on ITVX really, really quickly and in a super, super slick way.”
Another key area of opportunity is sports, where viewers are generally used to, and accepting of, advertising. “Sports will serve as a huge opportunity for the growth of ad-supported streaming in 2025,” according to Keith Bedford, General Manager EMEA of streaming tech company Wurl.
“As studios and sports broadcasters struggle to tie in major upfront deals and connect with younger audiences, new models for revenue and content discovery will be required,” adds Bedford. “Short-form video could be one way we start to see sports content companies garner interest and boost engagement for their long-form and TVOD [transactional video on demand] businesses.”
One thing is clear, from adding interactivity to improve targeting, those offering ad-based streaming platforms are going to have to keep innovating if they want to draw in marketing dollars from big brands. Despite the fact that streaming seems to edging closer to classic television experiences (and business models), today’s brands expect to know their money is being spent wisely, and streaming platforms will need to prove it.